Delivery & Shipping
We want to make sure your gift gets delivered safe, sound and on time! We have a shipping option for everyone. If you can’t see one right for you or have any questions just hit us up at email@example.com. We deliver Monday – Friday. Saturday & Sunday delivery is available for Melbourne Metro postcodes. ELIGIBLE SHIPPING OPTIONS FOR YOUR DELIVERY POSTCODE WILL BE SHOWN IN CHECKOUT.
Cost: $10 or FREE on orders over $100
Perfect if: You don't need your gift box delivered by a specific date.
Shipping and delivery times: Average Australia Post delivery times is five to nine business days due to delays associated with Covid 19. Estimated delivery times can be found HERE. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress. If you need your gift box urgently please use our below shipping options.
Eligible delivery areas: Australia Wide
MELBOURNE METRO NEXT DAY SHIPPING
Perfect if: You're delivering to a Melbourne address and you need your gift delivered ASAP.
Shipping & Delivery times: Order before 5pm and your gift box will be delivered the next day. We deliver to Melbourne Metro postcodes 7 days of the week.
Eligible delivery areas: Available for deliveries to postcodes within 15km of Melbourne CBD.
NATIONWIDE EXPRESS SHIPPING
Perfect if: You're delivering to a non-Melbourne address and you need your gift delivered ASAP.
Shipping & Delivery times: Order before 2pm and your order will be packed and shipped the following business day. Average express post shipping times is two to five days due to delays related to Covid 19, shipping times also varies based on location.
More exact shipping time estimates can be found HERE.
Important notes about shipping:
Please note for standard and express shipping we require 1-2 business days to pack and dispatch your order, delivery time will be on top of this.
We understand the importance of timely and accurate delivery and always endeavour to deliver your PersonallyPicked gift box as close to your preferred delivery date as possible. However, as we use a number of delivery carriers, delays out of our control may result in your Gift Box being delivered later than scheduled. We are unfortunately unable to cancel your order or offer a refund on orders due to late delivery time.
In the rare case of not receiving your parcel within the anticipated time frame, please contact us at firstname.lastname@example.org and we will follow up.
Deliveries to business addresses are more successful. If delivering to an apartment or unit please ensure someone will be home to receive the Gift Box.