DELIVERY & SHIPPING

We want to make sure your gift gets delivered safe, sound and on time and we have a shipping option for everyone!

 

If you can’t see one right for you or have any questions just hit us up at:

hello@personallypicked.com.au.

 

ELIGIBLE SHIPPING OPTIONS FOR YOUR DELIVERY POSTCODE WILL BE SHOWN AT CHECKOUT.

 

Our shipping & delivery options are shown below:

COMING SOON - SPECIFIC DAY DELIVERY – MELBOURNE METRO

Cost: $15

Delivery Days: Monday – Sunday (7 days a week, woo!)

Perfect if: You’re delivering to a Melbourne Metro address and you need your gift delivered on a specific day

Delivery times: Your gift box will be delivered on the day you select on the date picker at checkout. We can’t guarantee the exact time of delivery; gift boxes are delivered between 9am – 5pm. If you require your gift box to be delivered next day, please select our ‘Next Day Delivery’ option.

Eligible delivery areas: You can view eligible Melbourne Metro delivery suburbs here.

Things to note:

  • We are unable to deliver to PO boxes through our specific day delivery service. All PO boxes must select our ‘Standard or Express Shipping’ options.
  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box our drivers will attempt to leave the package in a safe place by the front door. If there is no safe place to leave the gift box this will incur a $10 redelivery fee and the gift box will be redelivered the following day. (This is why it’s important to make sure your recipient will be home on the day you select your delivery so they don’t miss out!)

NEXT DAY DELIVERY – MELBOURNE METRO

Cost: $20

Delivery Days: Monday – Sunday (7 days a week, woo!)

Perfect if: You’re delivering to a Melbourne Metro address, you are ordering prior to 5pm and you need your gift delivered the next day.

Delivery times: If you place your order prior to 5pm we will guarantee your gift box is delivered the following day, if placed after 5pm your gift box will be delivered the day thereafter. (Example, if you place your order at 6pm on Tuesday night, your gift box would be delivered on Thursday). We can’t guarantee the exact time of delivery; gift boxes are delivered between 9am – 5pm.

Eligible delivery areas: You can view eligible Melbourne Metro delivery suburbs here.

Things to note:

  • We are unable to deliver to PO boxes through our next day delivery service. All PO boxes must select our ‘Standard or Express Shipping’ options.
  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box our drivers will attempt to leave the package in a safe place by the front door. If there is no safe place to leave the gift box this will incur a $10 redelivery fee and the gift box will be redelivered the following day. (This is why it’s important to make sure your recipient will be home on the day you select your delivery so they don’t miss out!)

STANDARD SHIPPING – AUSTRALIA WIDE

Cost: $10

Delivery days: Monday - Saturday

Perfect if: You don't need your gift box delivered by a specific date.

Shipping times: Average Australia Post delivery times is 5 to 12 business days due to delays associated with Covid 19. Estimated delivery times can be found HERE. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress. If you need your gift box urgently, please use our express shipping service.

Eligible delivery areas: Australia Wide

Things to note:

  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box Australia Post drivers will attempt to leave the package in a safe place by the front door, if there is no safe place to leave the gift box a slip will be left and the gift box will be taken to the nearest Australia Post outlet for collection.
  • If the wrong shipping address is provided or the gift box is not collected from the Australia Post outlet within 5 business days you will be required to pay a $10 redelivery fee to have the gift box redelivered.
  • Delays associated with delivery are unfortunately outside of our control. If you are experiencing issues with your tracking, please let us know and we can do our best to assist.
  • Dispatching to Australia Post occurs Monday to Saturday, so all orders placed after 5pm Friday will be dispatched Monday morning.

 

EXPRESS SHIPPING – AUSTRALIA WIDE

Cost: $20

Delivery days: Monday - Saturday

Perfect if: You need your gift box delivered ASAP to a non-Melbourne Metro address.

Shipping times: Average Australia Post express post delivery times is 2 to 5 business days due to delays associated with Covid 19. Estimated delivery times can be found HERE. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress. Express Post will always take priority over standard shipping services, so is the best option for your gift to be delivered ASAP.

Eligible delivery areas: Australia Wide

Things to note:

  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box Australia Post drivers will attempt to leave the package in a safe place by the front door, if there is no safe place to leave the gift box a slip will be left and the gift box will be taken to the nearest Australia Post outlet for collection.
  • If the wrong shipping address is provided or the gift box is not collected from the Australia Post outlet within 5 business days you will be required to pay a $10 redelivery fee to have the gift box redelivered.
  • Delays associated with delivery are unfortunately outside of our control. If you are experiencing issues with your tracking, please let us know and we can do our best to assist.
  • Dispatching to Australia Post occurs Monday to Saturday, so all orders placed after 5pm Friday will be dispatched Monday morning.

COMING SOON - Specific Day Delivery - Melbourne Metro

Cost: $15

Delivery Days: Monday – Sunday (7 days a week, woo!)

Perfect if: You’re delivering to a Melbourne Metro address and you need your gift delivered on a specific day

Delivery times: Your gift box will be delivered on the day you select on the date picker at checkout. We can’t guarantee the exact time of delivery; gift boxes are delivered between 9am – 5pm. If you require your gift box to be delivered next day, please select our ‘Next Day Delivery’ option.

Eligible delivery areas: You can view eligible Melbourne Metro delivery suburbs here.

Things to note:

  • We are unable to deliver to PO boxes through our specific day delivery service. All PO boxes must select our ‘Standard or Express Shipping’ options.
  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box our drivers will attempt to leave the package in a safe place by the front door. If there is no safe place to leave the gift box this will incur a $10 redelivery fee and the gift box will be redelivered the following day. (This is why it’s important to make sure your recipient will be home on the day you select your delivery so they don’t miss out!)

Next Day Delivery - Melbourne Metro

Cost: $20

Delivery Days: Monday – Sunday (7 days a week, woo!)

Perfect if: You’re delivering to a Melbourne Metro address, you are ordering prior to 5pm and you need your gift delivered the next day.

Delivery times: If you place your order prior to 5pm we will guarantee your gift box is delivered the following day, if placed after 5pm your gift box will be delivered the day thereafter. (Example, if you place your order at 6pm on Tuesday night, your gift box would be delivered on Thursday). We can’t guarantee the exact time of delivery; gift boxes are delivered between 9am – 5pm.

Eligible delivery areas: You can view eligible Melbourne Metro delivery suburbs here.

Things to note:

  • We are unable to deliver to PO boxes through our next day delivery service. All PO boxes must select our ‘Standard or Express Shipping’ options.
  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box our drivers will attempt to leave the package in a safe place by the front door. If there is no safe place to leave the gift box this will incur a $10 redelivery fee and the gift box will be redelivered the following day. (This is why it’s important to make sure your recipient will be home on the day you select your delivery so they don’t miss out!)

Standard Shipping - Australia Wide

Cost: $10

Delivery days: Monday - Saturday

Perfect if: You don't need your gift box delivered by a specific date.

Shipping times: Average Australia Post delivery times is 5 to 12 business days due to delays associated with Covid 19. Estimated delivery times can be found HERE. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress. If you need your gift box urgently, please use our express shipping service.

Eligible delivery areas: Australia Wide

Things to note:

  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box Australia Post drivers will attempt to leave the package in a safe place by the front door, if there is no safe place to leave the gift box a slip will be left and the gift box will be taken to the nearest Australia Post outlet for collection.
  • If the wrong shipping address is provided or the gift box is not collected from the Australia Post outlet within 5 business days you will be required to pay a $10 redelivery fee to have the gift box redelivered.
  • Delays associated with delivery are unfortunately outside of our control. If you are experiencing issues with your tracking, please let us know and we can do our best to assist.
  • Dispatching to Australia Post occurs Monday to Saturday, so all orders placed after 5pm Friday will be dispatched Monday morning.

 

Express Shipping - Australia Wide

Cost: $20

Delivery days: Monday - Saturday

Perfect if: You need your gift box delivered ASAP to a non-Melbourne Metro address.

Shipping times: Average Australia Post express post delivery times is 2 to 5 business days due to delays associated with Covid 19. Estimated delivery times can be found HERE. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress. Express Post will always take priority over standard shipping services, so is the best option for your gift to be delivered ASAP.

Eligible delivery areas: Australia Wide

Things to note:

  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box Australia Post drivers will attempt to leave the package in a safe place by the front door, if there is no safe place to leave the gift box a slip will be left and the gift box will be taken to the nearest Australia Post outlet for collection.
  • If the wrong shipping address is provided or the gift box is not collected from the Australia Post outlet within 5 business days you will be required to pay a $10 redelivery fee to have the gift box redelivered.
  • Delays associated with delivery are unfortunately outside of our control. If you are experiencing issues with your tracking, please let us know and we can do our best to assist.
  • Dispatching to Australia Post occurs Monday to Saturday, so all orders placed after 5pm Friday will be dispatched Monday morning.